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Privacy Policy

Please Note: UPDATED EFFECTIVE June 5, 2016

This Privacy Policy describes your privacy rights regarding Broker Genius, Inc.’s collection, use, storage, sharing, and protection of your personal information. It applies to the BrokerGenius.com website and all related websites, applications, services, tools, modules, integrated application sites and remote services, servers, and services residing on servers owned and/or operated by third parties where this policy is referenced, regardless of how you access or use them. By using our Sites and Services, you agree to the terms of this Privacy Policy and consent to the processing of your personal information as described here.

Throughout this Privacy Policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person.

Information We Collect

Information you give to us.

When you register, we ask you for the following information:

Information we collect when you use our Site and Services.

We may collect information about the way you interact with our Site, Services, content and advertising. This may include, but is not limited to, device ID, device type, machine ID, geo-location information, computer and connection information, present and former actions taken using sites or accounts linked to the Broker Genius account, statistics on page views, traffic to and from our Sites, IP address, ad data, and standard web log information, and any telephone number you provide us or from which you may call or otherwise contact us.

Your use of our our Site, Services and Apps may result in you providing us with access to certain personal information, and current and historical usage and transactional data stored by third parties such as secondary markets, Point of sale systems, suppliers, plugin providers and social media sites (such as by way of example only, and not limitation, Facebook and Twitter) that is integrated into our Site, Services and Apps. The data we have access to varies by site and is controlled by your privacy settings on that site and your authorization. By associating an account managed by a third party with your Broker Genius account and authorizing Broker Genius to have access to this information, you agree that Broker Genius may collect, store and use this information in accordance with this Privacy Policy and the Term of Use.

Information we collect from other sources.

We may also obtain information from or about you in other ways. For example, we may verify user information with a service provider or combine your information with additional information we collect from other third parties or sources, as authorized and permitted by law. Also, we collect the information you send to us such as correspondence, customer satisfaction surveys or customer service communications, testimonials or User Content such as photos, blogs and writings.

How We Use Information

Our primary purpose in collecting personal information is to provide you with a safe, efficient and customized experience. We may use the information we collect to:

How we share information

We share information between our systems and that of third parties so as to allow us to test, develop, market or deploy new or existing services, sites or Apps. We make every attempt to remove User identifiable information from the data that we collect and share with third parties. However, for some services information like names, shipping address and other data might be shared for the purposes of completing transactions authorized by you. We may also disclose personal information to respond to legal requirements (for example, in response to requests by federal, state or local authorities, including tax authorities, subpoenas, court orders or other legal process) or in the good-faith belief that disclosure is legally required, enforce our policies, establish or exercise our legal rights or protect anyone’s rights, property or safety

We may also share your personal information with:

Cookies and web beacons

When you first use our Site and Services, Broker Genius may send a cookie to your computer that identifies you as a unique user. We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to store your preferences, identify you and maintain your signed-in status, and provide you with a more personal and interactive experience. You can set your browser to refuse cookies or delete persistent cookies by following your browser’s help instructions. If you choose to disable cookies, some of our services may not work properly and you may not be able to buy and sell tickets. We may also use web beacons which are typically small graphic objects or pixels that are embedded in a web page. These web beacons allow us or our provider(s) to check that a user has viewed a web page.

Accessing and changing personal information

You can access and change your account information in My Account. There, you can change your address, telephone number, email address, password, credit card information, Social Security Number or Taxpayer ID (if applicable) and privacy and communications preferences.

We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing on the website, or using an email’s unsubscribe function. You may not opt out of receiving administrative messages or customer service responses. If you have agreed to receive marketing communications through check-out with our partners, you must change your communication preferences with them directly.

Security and Retention

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted by law.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers on our Site or other sites throughout the internet (including the ones we link to), different rules may apply to their use or disclosure of the information you disclose to them. Broker Genius does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

Privacy Policy Updates

If we decide to change our privacy policy, we will post those changes on this site and notify you of material changes with an alert on the site or a communication to you. Changes take effect 30 days after they are posted to the Site. This policy was last updated effective May 5, 2015.

Questions

Should you have any questions or concerns regarding this policy, please contact us at:

Broker Genius, Inc.
support@brokergenius.com